{"id":4654,"date":"2026-08-24T18:13:13","date_gmt":"2026-08-24T18:13:13","guid":{"rendered":"https:\/\/maroczain.com\/?p=4654"},"modified":"2026-08-24T18:13:13","modified_gmt":"2026-08-24T18:13:13","slug":"4654","status":"publish","type":"post","link":"https:\/\/maroczain.com\/en\/2026\/08\/24\/4654\/","title":{"rendered":""},"content":{"rendered":"<div id=\"mza5\" class=\"mza5\">\n <aside class=\"side\">\n  <div class=\"logo\">MZ<\/div><div class=\"academy\">MAROC ZAIN<br><span>ACADEMY<\/span><\/div>\n  <nav>\n   <button data-go=\"cockpit\" class=\"active\">\u25c8 Cockpit<\/button>\n   <button data-go=\"missions\">\u25a6 Missions<\/button>\n   <button data-go=\"sim\">\u26a1 Simulations<\/button>\n   <button data-go=\"exams\">\u25ce Examens<\/button>\n   <button data-go=\"skills\">\u25c7 Comp\u00e9tences<\/button>\n   <button data-go=\"cert\">\u2605 Certification<\/button>\n  <\/nav>\n  <div class=\"sidefoot\">HANDLING COMMAND CENTER<br><b>ENGINE V5<\/b><\/div>\n <\/aside>\n <main class=\"main\">\n  <section id=\"cockpit\" class=\"view active\">\n   <div class=\"eyebrow\">OPERATIONAL LEARNING SYSTEM<\/div>\n   <h1>Handling<br><span>Command Center<\/span><\/h1>\n   <p class=\"lead\">Agent Check-in \u2192 Gate \u2192 Irr\u00e9gularit\u00e9s \u2192 Superviseur. Un parcours con\u00e7u comme une salle d'op\u00e9rations plut\u00f4t qu'un simple cours.<\/p>\n   <div class=\"heroActions\"><button class=\"primary\" data-go=\"missions\">ENTRER EN FORMATION<\/button><button data-go=\"sim\">LANCER UNE CRISE<\/button><\/div>\n   <div class=\"kpis\">\n    <article><small>PROGRESSION<\/small><strong id=\"prog\">0%<\/strong><div class=\"bar\"><i id=\"progbar\"><\/i><\/div><\/article>\n    <article><small>MISSIONS<\/small><strong id=\"missionsKpi\">0\/18<\/strong><span>valid\u00e9es<\/span><\/article>\n    <article><small>EXAMENS<\/small><strong id=\"examKpi\">0\/3<\/strong><span>N1 \u2022 N2 \u2022 N3<\/span><\/article>\n    <article><small>GRADE<\/small><strong id=\"grade\">CADET<\/strong><span id=\"gradeSub\">Formation initiale<\/span><\/article>\n   <\/div>\n   <div class=\"two\">\n    <article class=\"card\"><div class=\"cardtop\"><span>PARCOURS DE MA\u00ceTRISE<\/span><b id=\"xp\">0 XP<\/b><\/div>\n      <div class=\"route\"><i><\/i><div><b>01<\/b><span>CHECK-IN<\/span><\/div><div><b>02<\/b><span>BOARDING<\/span><\/div><div><b>03<\/b><span>IRROPS<\/span><\/div><div><b>04<\/b><span>SUPERVISION<\/span><\/div><\/div>\n    <\/article>\n    <article class=\"card\"><div class=\"cardtop\"><span>\u00c9TAT OP\u00c9RATIONNEL<\/span><b class=\"green\">\u25cf READY<\/b><\/div>\n      <div class=\"status\"><p><span>Banque p\u00e9dagogique<\/span><b>ACTIVE<\/b><\/p><p><span>Simulateur crise<\/span><b>ACTIVE<\/b><\/p><p><span>Certification<\/span><b>LOCKED \u2192<\/b><\/p><\/div>\n    <\/article>\n   <\/div>\n  <\/section>\n\n  <section id=\"missions\" class=\"view\">\n   <div class=\"eyebrow\">18 MISSIONS M\u00c9TIER<\/div><h2>Mission Control<\/h2><p class=\"lead\">Validez chaque mission. Les blocs sup\u00e9rieurs demandent davantage de jugement et de coordination.<\/p>\n   <div id=\"missionGrid\" class=\"missiongrid\"><\/div>\n  <\/section>\n\n  <section id=\"sim\" class=\"view\">\n   <div class=\"eyebrow\">SIMULATION SOUS PRESSION<\/div><h2>IRROPS War Room<\/h2>\n   <div class=\"two\">\n    <article class=\"card danger\"><small>ALERTE ACTIVE<\/small><h3 id=\"crisisTitle\">VOL COMPLET \u2022 RETARD 55 MIN<\/h3><p id=\"crisisText\">Affluence comptoir, correspondances courtes et changement de porte.<\/p><div class=\"clock\" id=\"clock\">02:00<\/div><button class=\"primary\" id=\"newCrisis\">NOUVELLE CRISE<\/button><\/article>\n    <article class=\"card\"><h3>Votre d\u00e9cision<\/h3><div id=\"decisionButtons\" class=\"decisions\"><\/div><div id=\"decisionResult\" class=\"feedback\">S\u00e9lectionnez une strat\u00e9gie.<\/div><\/article>\n   <\/div>\n   <article class=\"card\"><div class=\"cardtop\"><span>CHECKLIST SUPERVISEUR<\/span><b>5 AXES<\/b><\/div><div class=\"checks\"><span>01 S\u00e9curit\u00e9 & conformit\u00e9<\/span><span>02 Information passagers<\/span><span>03 Ressources & flux<\/span><span>04 Escalade<\/span><span>05 Tra\u00e7abilit\u00e9<\/span><\/div><\/article>\n  <\/section>\n\n  <section id=\"exams\" class=\"view\">\n   <div class=\"eyebrow\">CERTIFICATION PAR PALIERS<\/div><h2>Exam Center<\/h2>\n   <div class=\"examcards\">\n    <article><b>N1<\/b><h3>Agent Check-in<\/h3><p>Acceptation, bagages, assistance.<\/p><em>SEUIL 70%<\/em><button onclick=\"MZA5.startExam('N1')\">D\u00c9MARRER<\/button><\/article>\n    <article><b>N2<\/b><h3>Gate & IRROPS<\/h3><p>Boarding, no-show, perturbations.<\/p><em>SEUIL 75%<\/em><button onclick=\"MZA5.startExam('N2')\">D\u00c9MARRER<\/button><\/article>\n    <article><b>N3<\/b><h3>Superviseur<\/h3><p>Leadership, arbitrage, coordination.<\/p><em>SEUIL 80%<\/em><button onclick=\"MZA5.startExam('N3')\">D\u00c9MARRER<\/button><\/article>\n   <\/div><div id=\"examStage\"><\/div>\n  <\/section>\n\n  <section id=\"skills\" class=\"view\">\n   <div class=\"eyebrow\">MATRICE DE MA\u00ceTRISE<\/div><h2>Competency Radar<\/h2>\n   <div class=\"skillgrid\" id=\"skillGrid\"><\/div>\n   <article class=\"card\"><h3>Lecture du profil<\/h3><p>Le moteur combine missions, simulations et examens. Le niveau augmente \u00e0 mesure que les preuves de ma\u00eetrise sont accumul\u00e9es.<\/p><\/article>\n  <\/section>\n\n  <section id=\"cert\" class=\"view\">\n   <div class=\"eyebrow\">FINAL CHECK<\/div><h2>Certification<\/h2>\n   <article class=\"card certbox\"><h3>Handling Operations Professional<\/h3><p>Conditions : 18 missions valid\u00e9es, 3 examens r\u00e9ussis et au moins 3 simulations r\u00e9ussies.<\/p><input id=\"candidate\" placeholder=\"Nom et pr\u00e9nom du candidat\"><button class=\"primary\" id=\"certBtn\">V\u00c9RIFIER L'\u00c9LIGIBILIT\u00c9<\/button><div id=\"certOut\"><\/div><\/article>\n  <\/section>\n <\/main>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-4654","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/posts\/4654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/comments?post=4654"}],"version-history":[{"count":1,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/posts\/4654\/revisions"}],"predecessor-version":[{"id":4655,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/posts\/4654\/revisions\/4655"}],"wp:attachment":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/media?parent=4654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/categories?post=4654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/tags?post=4654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}