{"id":4632,"date":"2026-08-24T18:02:22","date_gmt":"2026-08-24T18:02:22","guid":{"rendered":"https:\/\/maroczain.com\/?page_id=4632"},"modified":"2026-08-24T19:01:35","modified_gmt":"2026-08-24T19:01:35","slug":"4632-2","status":"publish","type":"page","link":"https:\/\/maroczain.com\/en\/4632-2\/","title":{"rendered":"TB Call center"},"content":{"rendered":"<p>    <section class=\"mza-cc-card\">\n      <div class=\"mza-cc-badge\">Sp\u00e9cialisation a\u00e9rienne<\/div>\n      <h2>Airline Contact Center Expert<\/h2>\n      <p><strong>Dur\u00e9e indicative :<\/strong> 40 h \u2014 sp\u00e9cialisation destin\u00e9e aux op\u00e9rations de relation client a\u00e9rienne.<\/p>\n      <div class=\"mza-cc-grid\">\n      <div class=\"mza-cc-module\"><span>1<\/span>R\u00e9servation et parcours passager<\/div><div class=\"mza-cc-module\"><span>2<\/span>Tarification et \u00e9mission<\/div><div class=\"mza-cc-module\"><span>3<\/span>Rebooking et schedule change<\/div><div class=\"mza-cc-module\"><span>4<\/span>Remboursements et no-show<\/div><div class=\"mza-cc-module\"><span>5<\/span>Retards et annulations<\/div><div class=\"mza-cc-module\"><span>6<\/span>Correspondances critiques<\/div><div class=\"mza-cc-module\"><span>7<\/span>Surbooking<\/div><div class=\"mza-cc-module\"><span>8<\/span>Bagages et r\u00e9clamations<\/div><div class=\"mza-cc-module\"><span>9<\/span>UMNR, PMR et services sp\u00e9ciaux<\/div><div class=\"mza-cc-module\"><span>10<\/span>VIP, fid\u00e9lisation et corporate<\/div><div class=\"mza-cc-module\"><span>11<\/span>Groupes, Omra et Hajj<\/div><div class=\"mza-cc-module\"><span>12<\/span>Gestion massive des perturbations<\/div>      <\/div>\n    <\/section>\n    <br \/>\n<section class=\"mza-cc-card\"><h2>Mon tableau de bord<\/h2><p>Connectez-vous pour conserver vos r\u00e9sultats et suivre votre progression.<\/p><\/section>,<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4632","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/4632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/comments?post=4632"}],"version-history":[{"count":2,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/4632\/revisions"}],"predecessor-version":[{"id":4677,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/4632\/revisions\/4677"}],"wp:attachment":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/media?parent=4632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}