{"id":4423,"date":"2026-08-23T22:59:49","date_gmt":"2026-08-23T22:59:49","guid":{"rendered":"https:\/\/maroczain.com\/academie-sinistres-assurances\/"},"modified":"2026-08-23T22:59:49","modified_gmt":"2026-08-23T22:59:49","slug":"academie-sinistres-assurances","status":"publish","type":"page","link":"https:\/\/maroczain.com\/en\/academie-sinistres-assurances\/","title":{"rendered":"Acad\u00e9mie Sinistres & Assurances"},"content":{"rendered":"
MAROC ZAIN ACADEMY<\/span>

Insurance & Claims Academy<\/h1>

Fili\u00e8re professionnelle d\u00e9di\u00e9e \u00e0 la gestion des sinistres, de l\u2019ouverture d\u2019un dossier jusqu\u2019au pilotage direction.<\/p>

D\u00e9couvrir les niveaux<\/a>Claims Engine<\/a><\/div><\/section>
N1<\/div>

Fondamentaux de l\u2019assurance<\/h3>

Contrat, risque, garanties, exclusions, franchises<\/p><\/article>

N2<\/div>

Gestionnaire Sinistres<\/h3>

FNOL, recevabilit\u00e9, pi\u00e8ces, expertise, indemnisation, cl\u00f4ture<\/p><\/article>

N3<\/div>

Gestionnaire confirm\u00e9<\/h3>

Dossiers complexes, recours, r\u00e9clamations, responsabilit\u00e9s multiples<\/p><\/article>

N4<\/div>

Responsable Sinistres<\/h3>

SLA, provisions, qualit\u00e9, supervision, fraude et pilotage d\u2019\u00e9quipe<\/p><\/article>

N5<\/div>

Manager \/ Directeur Assurances<\/h3>

Sinistralit\u00e9, rentabilit\u00e9, gouvernance, partenaires et strat\u00e9gie<\/p><\/article>

N6<\/div>

Expert Sinistres & Audit<\/h3>

Audit, contr\u00f4le interne, cas critiques, soutenance et jury<\/p><\/article><\/section>

Claims Engine<\/h2>

Workflow p\u00e9dagogique : D\u00e9claration \u2192 Recevabilit\u00e9 \u2192 Contrat \u2192 Garantie \u2192 Responsabilit\u00e9 \u2192 Pi\u00e8ces \u2192 Expertise \u2192 Provision \u2192 D\u00e9cision \u2192 Indemnisation \u2192 Recours \u2192 Cl\u00f4ture \u2192 Audit.<\/p><\/section>

\u00c9valuation<\/h2>
20%<\/strong>Analyse contractuelle<\/span><\/div>
20%<\/strong>D\u00e9cision<\/span><\/div>
15%<\/strong>Calcul<\/span><\/div>
15%<\/strong>Proc\u00e9dure<\/span><\/div>
15%<\/strong>Relation client<\/span><\/div>
15%<\/strong>Conformit\u00e9 & audit<\/span><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4423","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/4423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/comments?post=4423"}],"version-history":[{"count":0,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/4423\/revisions"}],"wp:attachment":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/media?parent=4423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}