{"id":3251,"date":"2026-08-21T22:29:15","date_gmt":"2026-08-21T22:29:15","guid":{"rendered":"https:\/\/maroczain.com\/cours\/"},"modified":"2026-08-21T22:29:15","modified_gmt":"2026-08-21T22:29:15","slug":"cours","status":"publish","type":"page","link":"https:\/\/maroczain.com\/en\/cours\/","title":{"rendered":"Cours"},"content":{"rendered":"<div class=\"mza7\"><nav class=\"mza-nav\"><a class=\"mza-brand\" href=\"https:\/\/maroczain.com\/en\/academy\/\">MAROC ZAIN <span>ACADEMY<\/span><\/a><div class=\"mza-links\"><a href=\"https:\/\/maroczain.com\/en\/academy\/\">Accueil<\/a><a href=\"https:\/\/maroczain.com\/en\/formations\/\">Formations<\/a><a href=\"https:\/\/maroczain.com\/en\/cours\/\">Cours<\/a><a href=\"https:\/\/maroczain.com\/en\/quiz\/\">QCM<\/a><a href=\"https:\/\/maroczain.com\/en\/examens\/\">Examens<\/a><a href=\"https:\/\/maroczain.com\/en\/bibliotheque\/\">Biblioth\u00e8que<\/a><a href=\"https:\/\/maroczain.com\/en\/mon-compte\/\">Espace apprenant<\/a><\/div><\/nav><section class=\"mza-pagehead\"><span>COURS M\u00c9TIER<\/span><h1>Chef d\u2019escale<\/h1><p>Pilotage op\u00e9rationnel d\u2019une escale, coordination des intervenants et gestion de crise.<\/p><\/section><section class=\"mza-section narrow\"><div class=\"mza-selector\"><label for=\"mza-course-select\">Parcours :<\/label><select id=\"mza-course-select\"><option value=\"agent-escale\" >Agent d\u2019escale<\/option><option value=\"chef-escale\"  selected='selected'>Chef d\u2019escale<\/option><option value=\"chef-cabine\" >Chef de cabine<\/option><option value=\"reservation\" >Agent de r\u00e9servation<\/option><option value=\"commercial\" >Agent commercial<\/option><option value=\"representant\" >Repr\u00e9sentant r\u00e9gional<\/option><option value=\"cargo\" >Fret &amp; Cargo<\/option><option value=\"duty-manager\" >Duty Manager<\/option><\/select><\/div><div class=\"mza-progress\"><div style=\"width:12%\"><\/div><\/div><p class=\"mza-muted\">Progression indicative : commencez par le module 1 puis validez vos acquis avec le QCM.<\/p><details class=\"mza-module\" open><summary><span>1<\/span><b>Responsabilit\u00e9s du chef d\u2019escale<\/b><em>+<\/em><\/summary><div><p><strong>Responsabilit\u00e9s du chef d\u2019escale.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>2<\/span><b>Pr\u00e9paration du vol<\/b><em>+<\/em><\/summary><div><p><strong>Pr\u00e9paration du vol.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>3<\/span><b>Coordination handling<\/b><em>+<\/em><\/summary><div><p><strong>Coordination handling.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>4<\/span><b>Mouvements de vols<\/b><em>+<\/em><\/summary><div><p><strong>Mouvements de vols.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>5<\/span><b>Devis de poids<\/b><em>+<\/em><\/summary><div><p><strong>Devis de poids.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>6<\/span><b>Gestion des retards<\/b><em>+<\/em><\/summary><div><p><strong>Gestion des retards.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>7<\/span><b>Gestion de crise<\/b><em>+<\/em><\/summary><div><p><strong>Gestion de crise.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><details class=\"mza-module\" ><summary><span>8<\/span><b>Leadership op\u00e9rationnel<\/b><em>+<\/em><\/summary><div><p><strong>Leadership op\u00e9rationnel.<\/strong> Ce module d\u00e9veloppe la logique de pilotage d\u2019une escale : anticipation, coordination, contr\u00f4le, d\u00e9cision, tra\u00e7abilit\u00e9 et retour d\u2019exp\u00e9rience. \u00c0 retenir : v\u00e9rifier les faits, appliquer la proc\u00e9dure, coordonner les acteurs concern\u00e9s et tracer les d\u00e9cisions importantes.<\/p><div class=\"mza-module-actions\"><a href=\"https:\/\/maroczain.com\/en\/quiz\/?metier=chef-escale\">S\u2019entra\u00eener au QCM \u2192<\/a><\/div><\/div><\/details><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3251","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/3251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/comments?post=3251"}],"version-history":[{"count":0,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/3251\/revisions"}],"wp:attachment":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/media?parent=3251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}