{"id":2804,"date":"2026-08-21T14:05:17","date_gmt":"2026-08-21T14:05:17","guid":{"rendered":"https:\/\/maroczain.com\/catalogue-formations\/"},"modified":"2026-08-22T01:11:38","modified_gmt":"2026-08-22T01:11:38","slug":"catalogue-formations","status":"publish","type":"page","link":"https:\/\/maroczain.com\/en\/catalogue-formations\/","title":{"rendered":"Catalogue Formations"},"content":{"rendered":"<a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=agent-escale\">\n  D\u00e9couvrir Agent d&rsquo;Escale\n<\/a>\n\n<a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=chef-escale\">\n  D\u00e9couvrir Chef d&rsquo;Escale\n<\/a>\n\n<a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=reservation\">\n  D\u00e9couvrir Agent R\u00e9servation\n<\/a>\n\n<a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=commercial\">\n  D\u00e9couvrir Agent Commercial\n<\/a>\n\n<a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=cargo\">\n  D\u00e9couvrir Fret &#038; Cargo\n<\/a>\n\n<a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n  Voir toutes les formations\n<\/a>\n\n\n\n<div class=\"formation-card\">\n  <h3>Agent d&rsquo;Escale<\/h3>\n\n  <p>\n    Formation professionnelle aux op\u00e9rations d&rsquo;escale.\n  <\/p>\n\n  <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=agent-escale\"\n     class=\"formation-btn\">\n    D\u00e9couvrir\n  <\/a>\n<\/div>\n\n\n\n<style>\n:root{\n  --mza-navy:#0b2a4a;\n  --mza-blue:#123d66;\n  --mza-gold:#e9c84a;\n  --mza-bg:#f5f7fa;\n  --mza-white:#ffffff;\n  --mza-text:#1f2d3d;\n  --mza-muted:#6b7785;\n  --mza-border:#e4e9ef;\n}\n\n*{box-sizing:border-box;}\n\n.mza-catalogue{\n  background:var(--mza-bg);\n  font-family:Arial,Helvetica,sans-serif;\n  color:var(--mza-text);\n}\n\n.mza-wrap{\n  width:min(1200px,92%);\n  margin:auto;\n}\n\n\/* HERO *\/\n\n.mza-cat-hero{\n  background:\n  linear-gradient(135deg,#071b2f,#123d66);\n  color:#fff;\n  padding:80px 0;\n  text-align:center;\n}\n\n.mza-cat-hero .badge{\n  display:inline-block;\n  padding:8px 16px;\n  border:1px solid rgba(255,255,255,.3);\n  border-radius:999px;\n  font-size:13px;\n  font-weight:800;\n  letter-spacing:1px;\n}\n\n.mza-cat-hero h1{\n  font-size:clamp(38px,6vw,68px);\n  margin:20px 0 15px;\n}\n\n.mza-cat-hero h1 span{\n  color:var(--mza-gold);\n}\n\n.mza-cat-hero p{\n  max-width:760px;\n  margin:auto;\n  font-size:18px;\n  line-height:1.7;\n  opacity:.92;\n}\n\n.mza-cat-actions{\n  display:flex;\n  gap:12px;\n  justify-content:center;\n  flex-wrap:wrap;\n  margin-top:28px;\n}\n\n.mza-btn{\n  display:inline-block;\n  text-decoration:none;\n  font-weight:800;\n  padding:14px 22px;\n  border-radius:10px;\n  transition:.2s;\n}\n\n.mza-btn-gold{\n  background:var(--mza-gold);\n  color:#172433!important;\n}\n\n.mza-btn-white{\n  background:#fff;\n  color:var(--mza-navy)!important;\n}\n\n.mza-btn-outline{\n  border:1px solid rgba(255,255,255,.45);\n  color:#fff!important;\n}\n\n.mza-btn:hover{\n  transform:translateY(-2px);\n}\n\n\/* FILTER LINKS *\/\n\n.mza-categories{\n  padding:32px 0;\n  background:#fff;\n  border-bottom:1px solid var(--mza-border);\n}\n\n.mza-category-row{\n  display:flex;\n  gap:10px;\n  justify-content:center;\n  flex-wrap:wrap;\n}\n\n.mza-category-row a{\n  text-decoration:none;\n  color:var(--mza-navy);\n  background:#f3f6f9;\n  border:1px solid var(--mza-border);\n  padding:10px 16px;\n  border-radius:999px;\n  font-weight:700;\n}\n\n\/* SECTIONS *\/\n\n.mza-section{\n  padding:65px 0;\n}\n\n.mza-section.white{\n  background:#fff;\n}\n\n.mza-title{\n  text-align:center;\n  margin-bottom:38px;\n}\n\n.mza-title small{\n  color:#8a6d00;\n  font-weight:800;\n  letter-spacing:1px;\n}\n\n.mza-title h2{\n  font-size:36px;\n  color:var(--mza-navy);\n  margin:8px 0 10px;\n}\n\n.mza-title p{\n  color:var(--mza-muted);\n  max-width:700px;\n  margin:auto;\n  line-height:1.6;\n}\n\n\/* CARDS *\/\n\n.mza-grid{\n  display:grid;\n  grid-template-columns:repeat(3,1fr);\n  gap:22px;\n}\n\n.mza-card{\n  background:#fff;\n  border:1px solid var(--mza-border);\n  border-radius:18px;\n  padding:26px;\n  box-shadow:0 8px 24px rgba(0,0,0,.05);\n  transition:.25s;\n}\n\n.mza-card:hover{\n  transform:translateY(-5px);\n  box-shadow:0 16px 35px rgba(0,0,0,.10);\n}\n\n.mza-card .top{\n  display:flex;\n  justify-content:space-between;\n  align-items:center;\n  margin-bottom:18px;\n}\n\n.mza-card .icon{\n  font-size:38px;\n}\n\n.mza-level{\n  background:#edf4f8;\n  color:var(--mza-blue);\n  padding:6px 10px;\n  border-radius:999px;\n  font-size:12px;\n  font-weight:800;\n}\n\n.mza-card h3{\n  color:var(--mza-navy);\n  font-size:22px;\n  margin:0 0 10px;\n}\n\n.mza-card p{\n  color:var(--mza-muted);\n  line-height:1.6;\n  min-height:74px;\n}\n\n.mza-meta{\n  display:flex;\n  gap:10px;\n  flex-wrap:wrap;\n  margin:15px 0;\n  font-size:13px;\n  color:#51606f;\n}\n\n.mza-card a{\n  display:inline-block;\n  text-decoration:none;\n  padding:12px 18px;\n  border-radius:9px;\n  background:var(--mza-navy);\n  color:#fff!important;\n  font-weight:800;\n}\n\n.mza-card a:hover{\n  background:var(--mza-blue);\n}\n\n\/* CTA *\/\n\n.mza-bottom-cta{\n  background:linear-gradient(135deg,#0b2a4a,#123d66);\n  color:#fff;\n  padding:65px 0;\n  text-align:center;\n}\n\n.mza-bottom-cta h2{\n  font-size:38px;\n  margin:0 0 12px;\n}\n\n.mza-bottom-cta p{\n  max-width:700px;\n  margin:auto;\n  line-height:1.7;\n  opacity:.9;\n}\n\n\/* MOBILE *\/\n\n@media(max-width:950px){\n  .mza-grid{\n    grid-template-columns:repeat(2,1fr);\n  }\n}\n\n@media(max-width:650px){\n  .mza-grid{\n    grid-template-columns:1fr;\n  }\n\n  .mza-cat-hero{\n    padding:60px 0;\n  }\n\n  .mza-card p{\n    min-height:auto;\n  }\n}\n<\/style>\n\n\n<div class=\"mza-catalogue\">\n\n<!-- HERO -->\n\n<section class=\"mza-cat-hero\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"badge\">MAROC ZAIN ACADEMY<\/div>\n\n    <h1>\n      Catalogue des <span>formations<\/span>\n    <\/h1>\n\n    <p>\n      D\u00e9couvrez nos parcours professionnels d\u00e9di\u00e9s aux m\u00e9tiers\n      de l\u2019a\u00e9rien, du tourisme, du voyage, du management,\n      du commercial, du cargo et de la relation client.\n    <\/p>\n\n    <div class=\"mza-cat-actions\">\n\n      <a class=\"mza-btn mza-btn-gold\"\n         href=\"https:\/\/maroczain.com\/en\/formations\/\">\n        Toutes les formations\n      <\/a>\n\n      <a class=\"mza-btn mza-btn-white\"\n         href=\"https:\/\/maroczain.com\/en\/cours\/\">\n        Acc\u00e9der aux cours\n      <\/a>\n\n      <a class=\"mza-btn mza-btn-outline\"\n         href=\"https:\/\/maroczain.com\/en\/contact\/\">\n        Nous contacter\n      <\/a>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- CATEGORIES -->\n\n<section class=\"mza-categories\">\n  <div class=\"mza-wrap\">\n    <div class=\"mza-category-row\">\n\n      <a href=\"#aeroport\">\u2708\ufe0f A\u00e9roport<\/a>\n      <a href=\"#commercial\">\ud83d\udcc8 Commercial<\/a>\n      <a href=\"#cargo\">\ud83d\udce6 Cargo<\/a>\n      <a href=\"#management\">\ud83d\udc65 Management<\/a>\n      <a href=\"#tourisme\">\ud83c\udf0d Tourisme<\/a>\n      <a href=\"#client\">\ud83e\udd1d Relation client<\/a>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- AEROPORT -->\n\n<section class=\"mza-section\" id=\"aeroport\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>M\u00c9TIERS DE L\u2019A\u00c9ROPORT<\/small>\n      <h2>Op\u00e9rations &#038; Escale<\/h2>\n      <p>\n        Ma\u00eetriser les op\u00e9rations passagers, les proc\u00e9dures d\u2019escale,\n        la supervision et la coordination op\u00e9rationnelle.\n      <\/p>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\u2708\ufe0f<\/span>\n          <span class=\"mza-level\">Fondamental<\/span>\n        <\/div>\n\n        <h3>Agent d\u2019Escale<\/h3>\n\n        <p>\n          Enregistrement, embarquement, traitement des passagers\n          et gestion des situations irr\u00e9guli\u00e8res.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\ud83d\udcd8 Modules m\u00e9tier<\/span>\n          <span>\u2705 QCM<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=agent-escale\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udeeb<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Chef d\u2019Escale<\/h3>\n\n        <p>\n          Coordination globale de l\u2019escale, gestion des \u00e9quipes,\n          d\u00e9cisions op\u00e9rationnelles et traitement des incidents.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\ud83c\udfaf Leadership<\/span>\n          <span>\ud83d\udcdd Cas pratiques<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=chef-escale\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udfaf<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Superviseur Vol<\/h3>\n\n        <p>\n          Supervision de l\u2019activit\u00e9 au sol, contr\u00f4le des op\u00e9rations\n          et coordination des \u00e9quipes durant l\u2019escale.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\u2699\ufe0f Op\u00e9rations<\/span>\n          <span>\ud83d\udcca Suivi<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udc68\u200d\u2708\ufe0f<\/span>\n          <span class=\"mza-level\">Expert<\/span>\n        <\/div>\n\n        <h3>Duty Manager<\/h3>\n\n        <p>\n          Pilotage temps r\u00e9el, arbitrage des situations complexes\n          et coordination entre les diff\u00e9rents intervenants.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\ud83d\udea8 Crise<\/span>\n          <span>\ud83e\udde0 D\u00e9cision<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83e\uddf3<\/span>\n          <span class=\"mza-level\">Sp\u00e9cialit\u00e9<\/span>\n        <\/div>\n\n        <h3>Litiges Bagages<\/h3>\n\n        <p>\n          Bagages manquants, retard\u00e9s, d\u00e9t\u00e9rior\u00e9s,\n          r\u00e9clamations clients et tra\u00e7abilit\u00e9.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\ud83d\udec4 Bagages<\/span>\n          <span>\ud83e\udd1d Client<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/bagage-control-center\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udc69\u200d\u2708\ufe0f<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Chef de Cabine<\/h3>\n\n        <p>\n          Leadership \u00e9quipage, s\u00e9curit\u00e9 cabine,\n          service \u00e0 bord et gestion de situations complexes.\n        <\/p>\n\n        <div class=\"mza-meta\">\n          <span>\ud83d\udee1 S\u00e9curit\u00e9<\/span>\n          <span>\ud83d\udc65 \u00c9quipage<\/span>\n        <\/div>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- COMMERCIAL -->\n\n<section class=\"mza-section white\" id=\"commercial\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>VENTE &#038; D\u00c9VELOPPEMENT<\/small>\n      <h2>M\u00e9tiers commerciaux<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udfab<\/span>\n          <span class=\"mza-level\">Fondamental<\/span>\n        <\/div>\n\n        <h3>Agent R\u00e9servation<\/h3>\n\n        <p>\n          R\u00e9servation, tarification, \u00e9missions,\n          modification et service apr\u00e8s-vente.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=reservation\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udcc8<\/span>\n          <span class=\"mza-level\">Professionnel<\/span>\n        <\/div>\n\n        <h3>Agent Commercial<\/h3>\n\n        <p>\n          Techniques de vente, n\u00e9gociation,\n          fid\u00e9lisation et d\u00e9veloppement du portefeuille.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=commercial\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udf0d<\/span>\n          <span class=\"mza-level\">Expert<\/span>\n        <\/div>\n\n        <h3>Repr\u00e9sentant R\u00e9gional<\/h3>\n\n        <p>\n          Pilotage commercial r\u00e9gional, repr\u00e9sentation\n          institutionnelle et d\u00e9veloppement du march\u00e9.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- CARGO -->\n\n<section class=\"mza-section\" id=\"cargo\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>FRET &#038; LOGISTIQUE<\/small>\n      <h2>Cargo<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udce6<\/span>\n          <span class=\"mza-level\">Professionnel<\/span>\n        <\/div>\n\n        <h3>Agent Cargo<\/h3>\n\n        <p>\n          Acceptation fret, documentation,\n          s\u00fbret\u00e9, tra\u00e7abilit\u00e9 et op\u00e9rations cargo.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/?metier=cargo\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\u2623\ufe0f<\/span>\n          <span class=\"mza-level\">Sp\u00e9cialit\u00e9<\/span>\n        <\/div>\n\n        <h3>Mati\u00e8res Dangereuses<\/h3>\n\n        <p>\n          Sensibilisation aux classifications,\n          contraintes, proc\u00e9dures et risques op\u00e9rationnels.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\ude9a<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Transit &#038; Logistique<\/h3>\n\n        <p>\n          Cha\u00eene documentaire, traitement du fret\n          et coordination logistique.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- MANAGEMENT -->\n\n<section class=\"mza-section white\" id=\"management\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>MANAGEMENT<\/small>\n      <h2>Leadership &#038; Supervision<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udc65<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Management d\u2019\u00c9quipe<\/h3>\n\n        <p>\n          Encadrement, organisation du travail,\n          motivation et gestion des performances.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83e\udde0<\/span>\n          <span class=\"mza-level\">Expert<\/span>\n        <\/div>\n\n        <h3>Gestion de Crise<\/h3>\n\n        <p>\n          D\u00e9cider sous pression, coordonner les acteurs\n          et maintenir la continuit\u00e9 op\u00e9rationnelle.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83e\udd1d<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Communication Manag\u00e9riale<\/h3>\n\n        <p>\n          Briefing, communication interne,\n          r\u00e9solution de conflits et accompagnement des \u00e9quipes.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- TOURISME -->\n\n<section class=\"mza-section\" id=\"tourisme\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>TOURISME &#038; VOYAGES<\/small>\n      <h2>Agence de voyages<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udf0d<\/span>\n          <span class=\"mza-level\">Fondamental<\/span>\n        <\/div>\n\n        <h3>Agent de Voyages<\/h3>\n\n        <p>\n          Conseil client, r\u00e9servation,\n          packages, h\u00f4tels et prestations touristiques.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/catalogue-formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udd4b<\/span>\n          <span class=\"mza-level\">Sp\u00e9cialit\u00e9<\/span>\n        <\/div>\n\n        <h3>Omra &#038; Hajj<\/h3>\n\n        <p>\n          Organisation des dossiers,\n          services terrestres et accompagnement du voyageur.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udfe2<\/span>\n          <span class=\"mza-level\">Professionnel<\/span>\n        <\/div>\n\n        <h3>MICE<\/h3>\n\n        <p>\n          Organisation de r\u00e9unions, \u00e9v\u00e9nements,\n          incentives et voyages professionnels.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/campus-entreprises\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- RELATION CLIENT -->\n\n<section class=\"mza-section white\" id=\"client\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>EXP\u00c9RIENCE CLIENT<\/small>\n      <h2>Relation client<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83e\udd1d<\/span>\n          <span class=\"mza-level\">Fondamental<\/span>\n        <\/div>\n\n        <h3>Accueil &#038; Service Client<\/h3>\n\n        <p>\n          Qualit\u00e9 d\u2019accueil, posture professionnelle\n          et accompagnement du voyageur.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\ude20<\/span>\n          <span class=\"mza-level\">Avanc\u00e9<\/span>\n        <\/div>\n\n        <h3>Client M\u00e9content<\/h3>\n\n        <p>\n          \u00c9coute, reformulation, r\u00e9solution\n          et ma\u00eetrise des situations conflictuelles.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/bibliotheque-maroc-zain-academy\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udc51<\/span>\n          <span class=\"mza-level\">Premium<\/span>\n        <\/div>\n\n        <h3>VIP &#038; Protocole<\/h3>\n\n        <p>\n          Prise en charge premium, protocole,\n          confidentialit\u00e9 et exigences particuli\u00e8res.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/formations\/\">\n          D\u00e9couvrir\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- OUTILS -->\n\n<section class=\"mza-section\">\n  <div class=\"mza-wrap\">\n\n    <div class=\"mza-title\">\n      <small>RESSOURCES<\/small>\n      <h2>Compl\u00e9tez votre formation<\/h2>\n    <\/div>\n\n    <div class=\"mza-grid\">\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udcd8<\/span>\n          <span class=\"mza-level\">Cours<\/span>\n        <\/div>\n\n        <h3>Modules p\u00e9dagogiques<\/h3>\n\n        <p>\n          Acc\u00e9dez directement aux cours disponibles.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/cours\/\">\n          Acc\u00e9der\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\u2705<\/span>\n          <span class=\"mza-level\">Quiz<\/span>\n        <\/div>\n\n        <h3>QCM &#038; Quiz<\/h3>\n\n        <p>\n          Testez vos connaissances apr\u00e8s chaque parcours.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/quiz\/\">\n          Commencer\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udcdd<\/span>\n          <span class=\"mza-level\">\u00c9valuation<\/span>\n        <\/div>\n\n        <h3>Examens<\/h3>\n\n        <p>\n          Validez vos connaissances et votre progression.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/examens\/\">\n          Acc\u00e9der\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udcda<\/span>\n          <span class=\"mza-level\">Ressources<\/span>\n        <\/div>\n\n        <h3>Biblioth\u00e8que<\/h3>\n\n        <p>\n          Manuels, fiches, \u00e9tudes de cas et contenus p\u00e9dagogiques.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/bibliotheque\/\">\n          Consulter\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83c\udfc6<\/span>\n          <span class=\"mza-level\">Certification<\/span>\n        <\/div>\n\n        <h3>Centre de Certification<\/h3>\n\n        <p>\n          Acc\u00e9dez aux dispositifs de certification professionnelle.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/centre-certification\/\">\n          Acc\u00e9der\n        <\/a>\n      <\/div>\n\n\n      <div class=\"mza-card\">\n        <div class=\"top\">\n          <span class=\"icon\">\ud83d\udcc5<\/span>\n          <span class=\"mza-level\">Planning<\/span>\n        <\/div>\n\n        <h3>Calendrier<\/h3>\n\n        <p>\n          Consultez les prochaines sessions de formation.\n        <\/p>\n\n        <a href=\"https:\/\/maroczain.com\/en\/calendrier-formations\/\">\n          Voir le calendrier\n        <\/a>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<!-- FINAL CTA -->\n\n<section class=\"mza-bottom-cta\">\n  <div class=\"mza-wrap\">\n\n    <h2>Construisez votre parcours professionnel<\/h2>\n\n    <p>\n      Choisissez votre formation, d\u00e9veloppez vos comp\u00e9tences\n      et progressez avec Maroc Zain Academy.\n    <\/p>\n\n    <div class=\"mza-cat-actions\">\n\n      <a class=\"mza-btn mza-btn-gold\"\n         href=\"https:\/\/maroczain.com\/en\/formations\/\">\n        Voir toutes les formations\n      <\/a>\n\n      <a class=\"mza-btn mza-btn-white\"\n         href=\"https:\/\/maroczain.com\/en\/admission-academy\/\">\n        Admission Academy\n      <\/a>\n\n      <a class=\"mza-btn mza-btn-outline\"\n         href=\"https:\/\/maroczain.com\/en\/assistance\/\">\n        Assistance\n      <\/a>\n\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrir Agent d&rsquo;Escale D\u00e9couvrir Chef d&rsquo;Escale D\u00e9couvrir Agent R\u00e9servation D\u00e9couvrir Agent Commercial D\u00e9couvrir Fret &#038; Cargo Voir toutes les formations Agent d&rsquo;Escale Formation professionnelle aux op\u00e9rations d&rsquo;escale. D\u00e9couvrir MAROC ZAIN ACADEMY Catalogue des formations D\u00e9couvrez nos parcours professionnels d\u00e9di\u00e9s aux m\u00e9tiers de l\u2019a\u00e9rien, du tourisme, du voyage, du management, du commercial, du cargo et de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-2804","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/2804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/comments?post=2804"}],"version-history":[{"count":4,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/2804\/revisions"}],"predecessor-version":[{"id":3381,"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/pages\/2804\/revisions\/3381"}],"wp:attachment":[{"href":"https:\/\/maroczain.com\/en\/wp-json\/wp\/v2\/media?parent=2804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}